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General FAQ

  1. Can I use my smart phone to balance rotors?

    Answer. Smart phones may be used under some circumstances. However, the sensors located in most phones have limited bandwidth and apply filtering which can distort results. In addition smart phones are typically heavy and contribute to the system mass. Vortex uses a lightweight sensor that is independent to the analyser. This will provide optimal performance when balancing and analysing vibration.

  1. How long will it take to assembly my Vortex kit?

    Answer. Aproximately 20 minutes.

  1. What else do I need to get started for kit assembly?

    Answer. You will require a soldering iron, solder and multimeter to assemble the kit. Most hobbyist have these items in the workshop. A battery is also required to power Vortex.

  1. Does the Vortex kit come with the black box and all the external components? (like buttons for trigger, sensors, etc?)

    Answer. Yes everything is included. Buyer needs to supply battery.

5. Where does Vortex ship from.

    Answer. All items ship from Australia.

  1. What unit are you using to run the motor at the desired rpm (hertz)?

    Answer. The unit I'm using to run the motor is a GWS servo tester. Anything will do as long as you can run at the same speed every time.

7. My PC does not have a stereo soundcard. What can I do?

    Answer. Although an internal soundcard provides optimum performance, DynexHobby offer a USB adaptor that connects Vortex to a PC USB port. We have also found the Griffin iMic USB adaptor to work just as well. The iMic connects to a spare USB port on your PC or laptop. View the iMic here http://store.griffintechnology.com/laptops/imic.

For further technical support on Vortex setup issues, please click on the link below.
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